Welcome


RSIOB, LLC is an independent Retail support, training, consulting company. RSIOB is now a business partner for RealTimePOS. The following RSIOB web site pages cover most of the services we offer to retailers.
 
We utilize state of the art technology which includes call tracking tools, with reports on issue, and resolution details, along with remote control tools that allows us to resolve your call quickly and efficiently. Please contact us with any questions you might have.
 
RSIOB offers two separate types of support plans for retailers, based on the retailers needs and preferences. These plans include; support, emergency support for after hours, training, maintenance, installations, and consulting.
          1. Corporate Support Plan: This plan is designed for the retailer who utilizes support, etc. more frequently. It is based on an estimated volume and does not expire on any set date such as you might have now. We will be happy to conduct a free audit of your previous calls.  Contact us and see how much you can save.
          2. Per Incident Plan: This plan is designed for the retailer who needs support less frequently and does not want a long term plan. We offer a discount rate for pre payment of incidents. See our purchase page for these options.

 Software Support

 
  • Polling
  • Sec Admin 
  • EFT Issues
  • Physical Inventory
  • Data Integrity Issues
    • Sales Orders
    • Purchase Orders
    • Transfers
    • Slips
    • Vouchers
    • Receipts
     Hardware Support

     

    • POS Peripherals
      • MSR's
      • Pinpads
      • Drivers
      • Receipt Printers
      • Tag Printers
      • POS PC’s
      • Scanners
      • Modems
      • Poll Displays
     Training

     
    • Screen Designs
    • Tag Designs
    • Layouts
    • Document Designs
    • Physical Inventory
    • Data Verification System
    • Module Training available:
      • POS
      • Inventory
      • Purchasing
      • Reports
      • Transfers
      • Doc Designer
     Additional Services

     
    • Planning
    • Consulting
    • Upgrades
    • Conversions
    • Custom Programming
    • Data export
    • IT Assistance
    • Daily Polling Monitoring
    • Maintenance
      • Weekly
      • Monthly
      • Quarterly